Question

phone issues

  • 27 October 2021
  • 2 replies
  • 29 views

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My galaxy plus 21 screen just went blank as I was on youtube. When I press volume and power button I can hear it like it wants to boot up. But the logo or screen does not boot up like normal. Its a black screen. Theres no damage to the phone or liquid damage. I can hear like the phone wants to boot up. But it wont power on. what do I do?


2 replies

I have the exact same phone and an hr ago the same thing happened to me, I can hear it sound like it wants to start. I see the Samsung logo for all of two seconds then hear the little chime then nothing,

 

Userlevel 6
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plug it in to charge...give it about 5 minutes of charging and while its still plugged in try starting it. does it make it any further in the boot process or same results?

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