Phone still says Verizon

  • 14 November 2021
  • 7 replies


I made the switch,  YAY. I only have one issue. My S21 Ultra is still booting with the Verizon logo and I get an error saying sim card is not Verizon wireless. The phone is definitely unlocked.  Some suggested it may be the APN settings but I tried that and it didn't work. Help! 

7 replies


mine is the same

Userlevel 7
Badge +14

Have you tried factory resetting the device with your T-Mobile SIM in it?

Userlevel 6
Badge +7

I’ve read that Verizon phones have that branding and SIM nastygram built in. It does no harm. It’s just Verizon’s way of saying “Good bye”

 I wouldn’t mind the splash screen, but the voicemail app is also tied to Verizon and will not work with T-Mobile. 


The closest store is about an hour away.  I'm sure to go on Wednesday.  I'll keep you updated if we dont get an answer before then. 

Userlevel 7
Badge +13

Have you tried checking Samsung’s Bixby program to see if you can change it from there?

Userlevel 2
Badge +2

You won't be able to get rid of the Verizon splash screen without flashing the device. Changing the APN should resolve the other issue.