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rebate question for Q4MAGAPL17

  • 14 December 2017
  • 2 replies
  • 4 views

Hi, I purchased 2 new samsung galaxy phones under BOGO promotion. I found a issue with the camera on one of the phone-Samsung galaxy s8 plus and customer care helped to shipped a new replacement phone. I had already submitted the rebate form under promo-Q4MAGAPL17 by filling the imei number for both phones. Now that i have received new phone what happen to the rebate. Should i resubmit? does the clock reset? can you help update the new imei if i provide rebate tracking number?

Thanks

~nitesh

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Best answer by tidbits 14 December 2017, 19:59

Does not matter you get the replacement.  As long as the phone is was used they know you had that device so the device will be processed and you should be approved.

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Userlevel 7
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Does not matter you get the replacement.  As long as the phone is was used they know you had that device so the device will be processed and you should be approved.

Userlevel 5

@tidbits​ is right 😊 Nothing to worry about. As long as you used the phone, we will have a way of seeing that. Should any issues arise, we can definitely take care of you.

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