Replacement phone from Amazon

  • 3 June 2023
  • 3 replies
  • 25 views

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im a tmobile customer, I broke phone, ordered same phone, RAZR 2nd from amazon, unlocked, and ordered new sim.

replaced 2nd gen razr with 2nd gen razr from amazon , unlocked,  looks like it was a ATT, I did a reset.

I have new sim from t mobile, Im on hold with t mobile, thought Id reach out here,

tidbits 4 months ago

ok, it said fully unlocked for att, tmobile ect. renewed phone. I guess Ill send it back, t mobile didn’t have any razrs to replace mine. I see the new one is coming for pre orders on the 15th, guess Ill wait. thank you

 

The fact says it AT&T means it isn’t the unlocked model and is a AT&T specific model.  To get those models unlocked you have to get AT&T to unlock them.  The only way they’ll unlock those is if you meet their requirements.

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Userlevel 6
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You’d need AT&T to unlock it.  T-Mobile will not be able to help you

 

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ok, it said fully unlocked for att, tmobile ect. renewed phone. I guess Ill send it back, t mobile didn’t have any razrs to replace mine. I see the new one is coming for pre orders on the 15th, guess Ill wait. thank you

 

Userlevel 6
Badge +12

ok, it said fully unlocked for att, tmobile ect. renewed phone. I guess Ill send it back, t mobile didn’t have any razrs to replace mine. I see the new one is coming for pre orders on the 15th, guess Ill wait. thank you

 

The fact says it AT&T means it isn’t the unlocked model and is a AT&T specific model.  To get those models unlocked you have to get AT&T to unlock them.  The only way they’ll unlock those is if you meet their requirements.

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