Question

S20+ doesn't send MMS messages or connect to the internet

  • 20 March 2020
  • 3 replies
  • 107 views

My S20+ doesn't send MMS messages or connect to the internet without a Wifi connection. I purchased two together and only have connectivity issues with 1.


3 replies

Userlevel 6
Badge +14

Wow, that's pretty odd. Can you double check the software version and make sure it's up to date? Also, take a look at our Network, APN, and VoLTE: Samsung Galaxy S20+ 5G | T-Mobile Support page and make sure the settings are correct?

Userlevel 6
Badge +14

Hey!

Just checking to see if the link I posted worked for you. Please let us know if you need more help.

I can't do anything with my S20+...no calls, text or internet. This keeps popping up.

Seems to be related to Carrier Hub app which is some Sprint thing I didn't download. I'm out of town and this is a major hassle for me.

 

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