What happened to the ability to customize tones by contact? They've vanished vastly reducing the usefulness of the phone. When will it be reinstated?
Best answer by dragon1562
Samsung is the one that controls the software expience for your device. If the functionality is gone completely than that was a design decision on Samsung. It may just be placed somewhere differently though. I don't have any expience yet with the S9 since it is so new and I never used this feature. However, if you contact T-mobile someone should be able to walk you through the steps if the feature is there. Contact Us