Question

Should I visit a T-Mobile store to upgrade my old phone to a phone I purchase at Best Buy ?


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My kids have older LG G2 phones that must be upgraded to 5G network phones. Best Buy seems to have better pricing on basic phones, so I’m considering upgrading my old Aristo to a phone with more storage. Will I simply transfer the SIM cards or do I need to visit a T-Mobile store for assistance or any

possible troubleshooting ?


6 replies

Userlevel 7
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If the sim card is the same size you can transfer it but I suggest getting a new one,

If you have a post paid account you can do the transfer from your MyTmobile account but Tmobile is offering a free lower end 5G phone with 24 months of bill credits with any trade in.

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Thank you very much. I spoke with T-Mobile last week and my old LG G2s have zero trade-in value.  Thanks again.

Userlevel 7
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Check out the Nord 5G phone from you Mytmobile account. I saw it was free with any trade in with bill credits.

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The live agent looked up my kids old phones last week. No trade-in value. Thanks

 

Userlevel 7
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Don’t always believe the reps , sometimes they don’t know their deals.

 

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Mine are not eligible

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