Just purchased a Samsung Galaxy s21, unlocked to any carrier. When it asks me to read sim card it's saying theres no sim card installed, which it is. Any suggestions?
Userlevel 7
+15
Is the SIM card the one from your old device? If it is a new SIM. Has the SIM card been activated by Customer Care or in a store?
It's a working card from old phone
T-mobile is the carrier service for qlink wireless. Qlink wireless is who I'm under. I've used the simple card in two other phones w/out any issues
Sim**
Userlevel 7
+14
Try contacting qlink wireless to see if it's something on their end.
or depending on how old your prior devices were the sim cards might not be compatible.
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