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Subject headers for MMS messages

  • 15 February 2018
  • 45 replies
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Currently on my Galaxy s7, all MMS messages by default display <Subject: NoSubject>. Is there a way to disable the display so that MMS messages look like regular text messages?Community-2008

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Best answer by tidbits 20 February 2018, 05:01

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This is a known issue with T-Mobile for years. Search the internet and you'll see plenty of complaints on different forums. I had a Samsung Galaxy Note 3 branded with T-Mobile, with no issue. Now I have Huawei Mate 10 Pro unlocked and the issue exists. It seems more common for non branded phones in general and is an exclusive problem to T-Mobile. I spoke with support,  troubleshooted with no luck, resetting and checking all messaging settings. Huawei support said it was likely my carrier.

I disagree about it being a Samsung problem.  I seem to think this is a T-Mobile issue.  With that being said, it COULD be a Samsung problem but one which only applies to T-MOBILE phones.

I have a Verizon branded S10 which I purchased from the Verizon store the day of it's release approximately 2 months ago.  Last week, I switched my service to T-Mobile and put in my T-Mobile SIM card.  When receiving picture messages or any messages in a group text, I get these annoying subject headers.  This never happened with my Verizon SIM card in.  I know some people blamed the Hangouts app but I do not have that app and I have never used that app on this phone.  I tried clearing the cache of my Messages app and that did not work.

Any help on this issue would be of much assistance.

Thanks,

Bob

Only occurs with my T-Mobile SIM card in and not my Verizon SIM card.  I have a Verizon branded S10.  It's hard to believe it's the Samsung Messages app to blame...

I have this same problem with my new Z Flip 5G. After browsing thru the forum. I download Tmobile message app. Made it default Text message. 

Problem solve. The interface look a little different from Samsung message app. But the problem was solve. No more Subject header

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T-Mobile branded?

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Well it should show up as a (random.img) header unless in a group chat. Generally speaking there is not as far as I am aware. Has this always been like this or did it just start happening? Is this a T-mobile branded phone like tidbits asked?

It is within group chat that this issue happens. However I assumed that was

because group chat messages are mms by default. The phone is not t mobile

branded. It is an internationally unlocked one. The model is smg930fd.

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I checked with my T-Mobile branded S7E and it does not show a header.  So it's possibly a international thing.

My Note 8 Also doesn't show headers in group chats.

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This is pretty strange. I couldn’t really find anything on the internet about this except that if you are using Hangout as your default messaging app that you can try clearing the Hangouts app cache and data and testing again.

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Hi there!

Just checking to see if you've tried the suggestion above. Please give us a reply and let us know. Thanks!

Hi,

so I completely removed hangouts from my phone through force stop and

uninstalling updates, and lastly turned off the app. However the mms

messages still display the no subject header.

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Ah okay. I appreciate you testing that out. I could find much on this with your particular phone. The only thing I could find was related to other Samsung models with an option to change the header in the settings. However, this may only be for a group message you started on your phone before you sent it. Sorry my friend. I wish I had more I could offer.

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mrrogers327 wrote:

Hi,

so I completely removed hangouts from my phone through force stop and

uninstalling updates, and lastly turned off the app. However the mms

messages still display the no subject header.

Contact Samsung as it's an International thing, and not a T-Mobile thing.  I have the S7E to Note8 and they do not have a subject line and no way to add one. Here's probably the best place to ask.

Cell Phones - Samsung Community

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Hi there!

Have you tried reaching out to Samsung about this? Please let us know what you find out. Thank you!

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Just checking in here to see how things are going. Did you get a chance to speak with Samsung yet?

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Hey!

Have you heard any word from Samsung? Please keep us posted and let us know what they've told you? Thanks!

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magenta4354518 wrote:

This is a known issue with T-Mobile for years. Search the internet and you'll see plenty of complaints on different forums. I had a Samsung Galaxy Note 3 branded with T-Mobile, with no issue. Now I have Huawei Mate 10 Pro unlocked and the issue exists. It seems more common for non branded phones in general and is an exclusive problem to T-Mobile. I spoke with support, troubleshooted with no luck, resetting and checking all messaging settings. Huawei support said it was likely my carrier.

It has to do with international devices not made for the US device.  Just because a device sold in the US doesn't mean they modified the code from their international counterparts.  International devices could add a toggle to turn that off or not, but they don't.

***FIXED***

 

I FIXED this issue on my unlocked (non-branded) Samsung s10+, its something to do with the MMS part in a group text or picture text MMS (Multimedia Messaging Service)… These are the steps I took to stop the "no subject" cuz it was annoying me like crazy...

 

1. Open "messages" app

2. Click on 3 dots in upper right corner

3. Click on "more settings"

4. Click on "Multimedia messages"

5. Press on "group conversation" so it shows off

 

Now this will convert all messages as text instead of Multimedia messages...

 doesn’t this also turn off all group messaging abilities?

While that may be true, no other carrier has this issue with the headers in messages. I don't even have a way to edit the subject line if I really wanted to write one, it's just there looking ugly by default. Huawei never intended to provide the feature nor expected to support it from what I can gather.

Update: Seems the problem was that MMS was not Configured on our phones.  Reason being is that I bought these phones Online!!  The T-Mobile SIM

cards were sent to me in the mail and all I was to do was install them and have them activated. That was all done correctly and the phones were working.

The step that was 'missed' was that I was suppose to go to the T-Mobile store for them to configure MMS on the phones, didn't know that.  Just spent an

hour on the phone with their subject matter expert and got the issue resolved.  We configured the phones for MMS manually and ALL is well.  Here's

the instructions that I followed that worked FOR ME; no more <Subject: NoSubject> header:

 

  • To set the Access Point Name (APN) and turn on data settings, follow these steps:
  • Go to the Home screen.
  • To open the menu, swipe up or down on the screen.
  • Choose Settings.
  • Choose Connections.
  • Choose Mobile networks.
  • Choose Access Point Names.
  • Choose ADD.
  • Under Name, enter T-Mobile MMS
  • Under APN, enter epc.tmobile.com
  • Scroll down.
  • Under Multimedia message proxy, do not enter anything
  • Under Multimedia message port, do not enter anything
  • Under MCC, enter 310
  • Under MNC, enter 260
  • Under Authentication type, check Not set.
  • Choose APN type.
  • If this screen appears, enter mms (note: in lower case) and choose OK.
  • If this screen does not appear, check MMS and choose OK.
  • Choose the options symbol.
  • Choose Save.
  • Return to the Home screen.
  • To finish the process and activate the settings, you need to restart the device. Your Samsung Galaxy S8 will then be configured to use of MMS.
  • For instructions on how to restart your device follow the next steps.
  • To reboot the Samsung Galaxy S8, press and hold the power button on the side of the Samsung Galaxy S8.
  • Choose Restart.
  • Choose Restart.
  • The Samsung Galaxy S8 will automatically reboot.
  • If this screen appears, enter the PIN code and choose OK.
  • If this screen does not appear, go to the next step.
  • If this screen appears, swipe your finger over the screen to unlock it.
  • If this screen does not appear, go to the next step.
  • The Samsung Galaxy S8 is now ready for use.
  • The device is set up for MMS. If you have data coverage, you can send a message to test the connection.

This did nothing on my phone T_T

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Actually they do, but it is rarely brought up enough.  Most of the time they are ignored.  Where I work we deal with hundreds of devices per year from overseas to domestic, and We used to deal with all 4 major carriers until we dropped Sprint, and any person will tell you it happens more often than people think on any carrier.

I have the same problem. I have a (very old) Samsung Galaxy Note 8 from when they first came out. I have been using it on AT&T the past 4 years. I recently switched to T-Mobile. Every time I receive a group MMS with T-Mobile as my carrier, it starts with <Subject: NoSubject>. This is super annoying!

Happening to me. I believe this is primarily a Tmobile sim care issue, but unsure. My experience may help someone figure out what is happening.

I had a note 9 with a tmobile sim card in it. Moved to an iphone 13. Put the sim card into the Iphone 13 and it completely wouldn't work. Removed card and used the iphone for a couple of days before realizing i dont like iOS at all. 

 

Moved back to my old Note9. Put sim card in and activated. Now my group messages get this stupid "subject:no subject" thing. 

 

Ive tried every listed fix on the internet, nothing has worked. 

 

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just for quick reference it's multiple carriers that have this problem with various devices.  It isn't a carrier specific bug.  Just seem T-Mobile customers are the most vocal.

Google Groups

I've had my Samsung S8 since 12/2017 with Verizon as my carrier and didn't have that problem. I just

switched the same phone from Verizon to T-Mobile 2 weeks ago and this problem of, <Subject: NoSubject>,

just started.  It's not only Group Conversations, it's individual Conversations as well but intermittently on

the individual replies, one reply in the individual conversation might present the <Subject: NoSubject>

and the very next reply may or may not present that header?  So I'm thinking it's not an International

Samsung problem and could be T-Mobile specific, in my case?

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