Upgrade phone

  • 27 June 2020
  • 1 reply


I requested a new phone for upgrade. I got the phone yesterday. My question, is this a new phone or a used phone? Next, how do I know it’s a new phone? When I purchased the phone, I was thinking it would be new.


1 reply

Userlevel 6
Badge +13

If you bought it from Tmobile as new it should be new.

You use to be able to check by opening the phones dialer and entering ##786# to see if it was refurbished but I don’t know if that still works.