Why is Android 11 Galaxy 20+ 5G declining calls (not on blocked list)

  • 5 April 2021
  • 1 reply


My phone is rejecting calls from my doctor so I’m unable to arrange medical care.  I checked the blocked call list and their number isn’t blocked, so what would cause the phone to reject an incoming call and show the “call declined” statement?

1 reply


To be more specific, the calls come in from the hospital’s main number so there’s no way to know which department is calling, so I can’t simply call them back.  When a call came in I could hear no sound, and the call disconnected after a minute or so.  They called right back, and that time the call was declined within a couple of seconds and the text “call declined” was listed under the number.   Any ideas what’s going on?