Question

Why is my military status not verified?

  • 14 April 2022
  • 2 replies
  • 124 views
C
Badge

Why do I have to reverify my military status and why is my DD214 being rejected?  There is no excuse for this.  

2 replies

R
Userlevel 4
Badge +5

did you submit through the app or online? either way make sure all the information is legible and matches all of your current information. just had mine verified with no issues

F
Rank
Userlevel 7
Badge +16

you will need to contact TMO either through call in or through Facebook/Twitter..the later two land you with tier 2 support instead of the call in tier 1 support agents.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

Reply


New badge winners

Show all badges
Terms & Conditions