Question

why is T-Mobile downloading apps without my permission?

  • 5 October 2020
  • 6 replies
  • 308 views

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T-Mobile play in the app selector have been sending me notification and have been downloaded without my permission or my initiation several times this week and I have uninstalled them several times and they keep coming back on top of that Facebook an app that I haven't used since 2014 keeps being downloaded along with these two and I want to know why or this will escalate because this is a massive violation of privacy.


6 replies

Badge

T-Mobile play and the app selector have been sending me notification and have been downloaded without my permission or my initiation several times this week and I have uninstalled them several times and they keep coming back on top of that Facebook an app that I haven't used since 2014 keeps being downloaded along with these two and I want to know why or this will escalate because this is a massive violation of privacy.

 

Badge

T-Mobile play and the app selector have been sending me notifications and have been downloaded without my permission or my initiation several times this week and I have uninstalled them several times and they keep coming back on top of that Facebook an app that I haven't used since 2014 keeps being downloaded along with these two and I want to know why or this will escalate because this is a massive violation of privacy.

 

 

Userlevel 7
Badge +13

The only thing Tmobile has downloaded without my permission is Scam Shied. I never had a problem with the Facebook app being downloaded, never had it on my phone.

Also in the T&C’s you agreed they can do this.

https://www.t-mobile.com/responsibility/legal/terms-and-conditions

We may remotely change software, systems, applications, features or programming on your Device without notice. These changes will modify your Device and may affect or erase data you have stored on your Device, the way you have programmed your Device, or the way you use your Device. You will not be able to use your Device during the installation of the changes, even for emergencies.

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So you're saying that from now until I leave T-Mobile the app selector Facebook and T-Mobile playing will be downloaded over and over and over and over and over again no matter how many times I uninstall it or how many times I try to block it out?

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I just want to be very clear that I don't want to use any of these things I have no interest in getting into these things I do not want them. And yet they're going to be forced upon me forever now even though I've been with T-Mobile before and this has never happened before?

I'm also experiencing this issue. Apps from T-Mobile are randomly installing on my device and I don't want them installed.  I've erased them and they come back. I think its appselector doing it and it's starting to make me angry. I don't care about your services if I wanted to use it I would down load the app.  I'm calling in to customer service to fix this issue today and unsubscribe from any services that might be installing apps on my phone or I will either leave tmobile or get unlocked phones from now on and not use tmobile branded financed devices. 

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