My incoming calls go directly to voice mail, even though I have at least three bars of signal inside my house and I have no issues with outgoing calls.
Can T-Mobile representatives help me out in this ?
I tried reaching out to customer service number but the wait time is too long.
Best answer by vimalkumarr
Hi Drnewcomb2, Yes, I have disabled call forwarding on my mobile.
I did reach out to T-mobile tech representatives and they helped me to reset the network settings on my phone, after that I did a couple of calls that did not redirect to voicemail. The representatives would get in touch with me later in the day, for another round of testing.
I will let you know how that goes.