Question

can't receive verification codes

  • 17 June 2022
  • 1 reply
  • 1252 views
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For several weeks I have not been able to receive codes sent to me via text to be able to get into my accounts. Actually the only codes that have come through is from t-mobile. What can I do?

1 reply

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Userlevel 7
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you can contact TMO and have them add short code texts to your line..

 

if you have never had issues until recently i would still contact them and have them remove it then re add it to your line in case its needing a refresh.

 

you can also do this from the TMO app or site here however i have never done this so cant walk you through that one.

 

short code=texts from businesses/companies etc that are not 7+ numbers.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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