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Cash paid iPhone, but locked?

  • 24 February 2023
  • 1 reply
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Few weeks ago, i bought an iPhone for my company with cash from T-Mobile and i moved to another country.

It is locked now and i can not use right now , when i called the international customer service there is a connection problem with me right now . 

 

What can i do to unlock the device ? or is it possible ?

 Thank you.

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Best answer by gramps28 24 February 2023, 14:30

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The phone needs to meet the usage requirements and you need to be a customer of Tmobile USA

All phones sold by Tmobile USA are sold locked.

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

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