Question

Getting esim to new iphone

  • 8 August 2020
  • 2 replies
  • 236 views

Badge

My phone is saying that transfer is not supported, I would appreciate any help in getting my esim over to my new iphone. 


2 replies

Badge

Sorry I don’t have the solution. Have you seen this from Apple?

 

https://support.apple.com/en-us/HT210655

Badge

Denver447:

A few basic questions:

  1. What model is your “old” iPhone?  Also, pls confirm that your “old” iPhone uses an eSIM
  2. What model is your “new” iPhone?
  3. Are you on a PREpaid or POSTpaid T-Mo plan?

Reply