My ringer is not ringing when calls come through. I have chosen the ringer and trouble shooted everything
but still there is no sound when people call me. I need this taken care of immediately.
Best answer by tmo_marissa
So sorry for the delay in reply here! I found some nice images on Apple's help site -- can you take a look here: Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support
In that first image, where it shows the Do Not Disturb toggle, are you unable to toggle that back off? If not, can you try to open the Control Center like it shows in the second image and tap the moon icon to turn it off?