Question

how can i change the sim card that supports esim

  • 24 December 2022
  • 4 replies
  • 124 views
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I bought a new phone that only supports eSIM.  I tried to transfer the old sim card, but it gives an error and writes that the sim card does not support esim.  how can i fix this?

4 replies

gramps28
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Userlevel 7
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This link should help.

https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-note20-5g/topic/esim/how-to-convert-your-physical-sim-to-an-esim-on-the-same-device/1

F
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Userlevel 7
Badge +16

what phone is this? havent heard of any esim only devices so far

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
syaoran
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Userlevel 7
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what phone is this? havent heard of any esim only devices so far

iPhone 14 US models are eSIM only.

Syaoran - I am not a T-Mobile Employee but I could use a new job!
F
Rank
Userlevel 7
Badge +16

interesting.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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