I Have reset my phone settings several times and I still can't get the volume to work for my calls and messag alerts so I am missing a lot of important calls. My alarm clock works fine so I don't understand why it works and my call and message tones
Best answer by tmo_marissa
Hey @jlcody89! This is strange - is this still happening? I know this might be super silly, but is it possible that the phone's ring/silent button was switched by accident? I know that typically alarms will still sound if this button is engaged, but calls won't. Please let us know if you still need assistance!