I ordered a iphone 7 plus about 2 weeks ago,still hasn't arrived

  • 23 January 2017
  • 2 replies

I have checked ups by using the tracking number and it just says  Order processed ready for ups i don't know what to do.

2 replies

Userlevel 6
Badge +14

Sorry the phone hasn't gotten to you yet @francisco_o150.

I'm thinking since UPS has an order status, they've received the details of the order but it may not be in route within their system. I'm confident once the device is coming your way and the best bet is to keep an eye on the UPS site for where it's at in the shipping process.

Userlevel 6

Heya  @francisco_o150, sorry to hear about the wait for your phone!  I just wanted to check in and see if you'd received it or if the UPS shipping status had been updated yet?  Hopefully you're reading this via email on your new device!

- Marissa