iPhones, iPads, and Watches
I need to set up a test chain for our neighborhood so we can communicate during hurricane events. How many people can be on a text chain?
I can’t sign in with my Apple id on my Series 4 (GPS, 44MM) on my Apple watch. What should I do about my situation?
I have been a member with SPRINT for over 20yrs. Since sprint and T-Mobile joined it has been nothing but one BIG LIE. It seems that when you talk to the so called costumer service dept. they don’t have a clue of what to say…they just read their script and tell you what they think you want to hear…..My problem is I returned a phone because it was having data problems. Two weeks later I get a bill for $600 saying that the phone was damaged. The costumer rep had a picture of the phone with a cracked screen, keep in mind, that the phone I sent back was because of data problems. After looking at the pictures they sent it was not my phone. The Rep also said after 20yrs of service I would know what a cracked screen or a damaged phone is. Any way nothing is being done…..I guess I have to pay the $600 so when I leave this company I can keep my numbers I’ve had to over 20yrs. Please take my advice ……..t mobile will not help you…...leave before something like this happen to you…...
So I bought an iPhone 13 from T-Mobile, right? Well, I need to cancel it because I thought I’d be able to pay the monthly bill but I can’t. I haven’t gotten my phone yet tho. When I get my phone, can I cancel T-Mobile and then get it (the phone) onto my parents AT&T plan?
We are putting a new SIM card into an old phone, but I need to know the new phone number in order to wipe all past info from the phone. How do I find out that number?
the fact that the team that you all have in the Philippines have a communication barrier that it's so hard to talk to them and we get frustrated and they tell us about there whole life of living poor and have to pay for all there family members wife in-laws and it’s so hard for them and it's a poor country that's why T-Mobile is there also a supervisor has or had control over my phone and would turn it off every time at 2:00 like shut it down and I have there names there real names they gave me fake names also promised me free phones and are over charging me why why are they doing this I can't connect to anybody in the USA even tho I live in California it's upsetting I’m also disabled that I need this phone to get ahold of my nurses asap and I’m also so scared of my phone being with T-Mobile for 12 years I have never felt so scared and so afraid and frustrated in my life what do I do T-Mobile contact me asap please or please someone help I don’t know what to do
I’m trying to send pictures to my email from my phone but it’s not working. What would my phone number show up as in email?
I am supposed to have unlimited text talk and data but my cellular data is not working and hasn't for a while iv been having to use wifi just so i can send out text or use the internet
I would like to know if using my own debit card for monthly payments on the Apple Watch Ultra will be an issue since I have a family plan with my mom.
Lately, I've been having some issues with my AirPods not connecting properly. Before diving into any major troubleshooting, I figured I'd ask here: how do you reset them? I know there's a way to do it, but I want to make sure I'm doing it right. Any help would be appreciated!
how is digits
Regarding line 5716192940. The iPhone 12 is paid off. Why am I charged $21 essential. You should correct that issue
trying to link t-mobile account to check for upgrade but can't because my sim card is broken and i can't link my account. Is there a way I can check for upgrade without going into store?
when I get a phone call it also shows up on my husbands call log; it doesn’t ‘ring’ on his phone but all my calls show up on his log.
Normally, once text messaging is restricted, I only have to wait four days for the restriction to be lifted automatically, but so far six days have passed. I still can't send text messages. Now I really need help, thank you!
What is the email address for the escalation department?
I’m trying to open tablet line but it’s not allowing me to bc I have phone line w metro I want to open tablet w tmobile
83-10 Astoria Blvd, East Elmhurst, NY, 11370Every time I go to that particular T-Mobile location which is closest to my current home, I always get lucky with the same Representative who is a young Gentleman with exceptional skills and awesome guest service plus satisfaction. He is extremely talented with placing screen protectors, and always quick with helping me with whatever it is I need whether is it screen protector replacement or paying my cellphone bill. Because of his performance and perfection in placing my screen protector I am always going to purchase through that location and always request him. I don't know him by name unfortunately but looking at my receipt it says Sales Rep # 008. Next time I will make sure to get his name. Super sweet super helpful and always on point. You are lucky to have him as a Representative of T-Mobile. This is why I love T-Mobile. 🩷⌚️📱- Shelby Santana
I went to my local T-Mobil store in Highland, IN at least a year ago and cancelled my hotspot service. Yet I keep getting charged for the hot spot device that I was told I could get rid of it because I understood that I had paid for it. Why do keep getting charged for this equipment. I believe I am owed a refund.
Hi team, My Line is suspended. Please explain me, How is it possible that my bills include calls form Indonesia or something? Me and my husband have never called to Indonesia, we won’t pay for it because we have never called to Indonesia or anything!!!!!!!!!!!!!!!!!!!!!!!!!I saw the calls report and I do not understand how is it possible??!!!!!!!!!!!!!!!I’m really sure that is scam!!!!!!!!!!!!! and I won’t pay for it! Please figure out with it.Thank you.
For about a month now, my iPhone has been recording taps without my touching the phone. In some instances it opens windows or clicks Return/L/M. It seems as thought a section of the screen toward the bottom is firing “clicks”, but I’m not doing it. I’ve updated to the latest OS and I’ve removed any protectors as the chance that the protector was causing the problem.The screen is not damaged and it clean.Any ideas what to try to correct it?
I am trying to upgrade my device but my account shows that I owe a past due but I don’t. I contacted customer service and they weren’t sure either and that everything was current. What do I do from here ?
I did an Apple Trade-In offer in September 2021 turning in my iPhone X for which I was supposed to get $800. The terms were for 24 months, I am now at 29 of 24 (mind you) with 1 more month to go. I am getting $21.84 credit a month. So far I only have $633.36 credited and it will be $655 by the time I am done. THIS IS NOT the $800 promised (and no it wasn’t up to $800). I actually have a screenshot of the offer. I am very disappointed and wished TMobile would stick with their original offer. Anybody else had this issue?
iPhone 12, one ring goes straight to voice mailGood morning, my iPhone 12 for whatever reason will get one incoming call (ring) and before I can pick it up goes straight to voice mail. I have followed recommendations list on other sites to fix the issue but it still does the same thing. Any help ?iPhone
I was with T-Mobile 5 years, at that time my child became of age and showed signs of maturity. She decided we needed a change and switched both of us to Company X. MORE than doubled my monthly bill. After I found zero value in the change I made the call and begged to come back. Would not honor my old account cost for basic fone service. What the heck, customer service was better, right!? Nope, just like company X…. So my son and daughter-in-law said “mom we will put you on our account, went to store, made change, but had to change my valued phone number 😡I just spent 2 hours trying to get help changing to new number and got so upset I had to hang up. 2 hours as its now midnight to help me since I have a physical SIM card. AND nothing was changed. I’m pushing 70, bright as a button, was talked to like a child. Wanted to wake up my son to reauthorize me. 2 hours of pure fire on earth. This should not be happening. Should be able to speak to someone who’s English is cle
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