iPhones, iPads, and Watches
Hi all!Over the past weeks I have not been receiving various codes that a website will send in order to authenticate your login. Specifically the SSA Benefits website. Has anyone else has this issue, what did you do to resolve it? I am trying to avoid having to get a code mailed which takes days. Is this a TMobile issue?
My current phone with tmobile is an iphone 6s and it is broken, it smashed into pieces… so I bought a Refurbished Tmobile iphone 8 plus and dont know how to switch all of the info in my old phone into my new phone… I also want to keep my number, but dont know how to switch it to my new phone. I did put the SIM card from my old iphone into my new iphone, but that didnt do anything. please help
Good morning, i need to change my phone number, I am having some problems and would like to change, can you help me please.
I try it online, it doesn’t work I get this error “Your current T-Mobile account type isn’t supported on apple.com.” I also went to the apple store, no luck,. This is a standard phone. I’m trying to do the yearly upgrade program. I have two lines currently, already doing the yearly upgrade program. This would be a new line and new phone.
For the past 2 months, my iphone 12 and my wife’s 12 pro max are having cellular reception issue. When not in use, I would have no bars and will regularly miss calls and text. When open my phone dial any number like 611….the bars sometimes magically appears. This seems to happen everywhere I go, so it’s not limited to any specific location in the city. This would suggest it’s an issue with my phone….specifcally, with the iphone 12, since my others phones (iphone 6 and 7) appears to works fine. Reading online….I discovered that many iphone 12 users are having similar issues. Just wondering if anyone else in the tmobile community is experience this issue as well. I also called Tmobile for help...but they were not able to resolve my issue. They said they would call me back in a week….but it either did not happen or I missed their call because of this mysterious cell reception issue.
I’d like to know in advance if T-Mobile will allow America’s Communist Regime ie Biden/Harris and the Dems to censure my personal SMS text messages? Except they’re calling it “fact checking” which is a joke.
I am looking to buy a new i phone 12 mini from best buy and at the carrier section it only lists sprint at&t and verizon but at the sprint section it shows a little tmobile picture in it im not sure if it will work with my tmobile plan or not here is the link: Apple iPhone 12 mini 5G 64GB White (Sprint) MG8G3LL/A - Best Buy
Can I use or convert free tmobile line on cellular tablet? Is 5G then available on the free line or I cannot use it or I need a different plan? I can also tether from the Phone to the device (ipad, laptop or MiFi) even a laptop why need a different plan for the tablet or casual use? I am doing this for my daughter going to college who has a cellular tablet. Thx
This app has never worked for me since I got a new iPhone (Previously I used Moto G5 on Android without problems for years).When I open the app it asks for my phone number which I enter on the next screen and click Continue. The next message is always… “Sorry, looks like we need a moment” T-Mobile Tuesdays is getting some updates. Please check back later. And there is a Refresh button that results in the same message displaying 1-2 seconds later.I have uninstalled the app several times, and even set the cache to clear on next launch.I don’t think ay updates are getting applied though that is what the message states. My app version is 6.7.2 build 3546
Here is what I have done:Made the Apple Card my default card in my Apple Pay WalletOpened TMobile app on my iphoneChose “Bill” from the choices at the bottom of the screenScrolled all the way down the screen and chose “Autopay on”Selected “Payment method”Checked the Apple Pay check boxSelected “Select payment method”Selected “agree and submit”NOW the “Double click to pay” screen comes up expecting me to double click the side button (IS THIS WHAT SHOULD BE HAPPENING?)When I DO double click the side button, I get a “payment not complete” message at the bottom of the screen and it then changes to another screen which says “Oops, we’re having a little trouble.” This has been happening to me for 3 days now. If I go into my Wallet and look at the Apple card transactions I do see a “pending” 1 cent hold for each time I have attempted this (7 times now). None have changed from a “pending status.” They each do say that I’d get 3% cash back if this had gone through. I then tried all this by mer
As reference: https://www.apple.com/shop/buy-ipad/ipad-pro “Buy an iPad with Wi-Fi + Cellular from Apple. Get $200 back from T-Mobile/Sprint. **” More detail:Tell me about the deal.For a limited time, buy an iPad with Wi-Fi + Cellular directly from Apple and get a $200 virtual prepaid MasterCard® after you activate your new iPad on an eligible T-Mobile or Sprint data plan.How do I get it?Buy an iPad with Wi-Fi + Cellular directly from Apple (pay in full or pay monthly with Apple Card Monthly Installments). Within 90 days of placing your order, activate an eligible 10GB (or larger) data plan with T-Mobile/Sprint and complete the promotional application at promotions.t-mobile.com.I bought the Wi-Fi + Cellular directly from Apple and met ALL the terms, but was unable to activate with a cellular plan, so I went to my local T-Mobile store. After paying $40 ($10 SIM fee, $30 “assisted support” fee), the iPad has been activated on a 10GB plan and shows up in my postpaid account.HOWEVER, there
iPhone 12 Pro Max on T-Mobile Essential NCC family plan. After updating to iOS 14.5, cellular data won’t work. It doesn’t matter if it’s connected to 5G or LTE, or at whichever signal strength. It doesn’t have internet access. I can only make phone calls and text. I have tried network reset, factory reset, and reinsert sim. I even went to the Apple store to have my phone replacement eventually. However, the issue persists on the new phone as well once after it was updated to iOS 14.5. Only solution for now: is downgrade to iOS 14.4.2 or earlier. (As of may 3 Apple has stopped signing iOS 14.4.2 or earlier)Also, other people in my family plan with iPhone 12 models updated to iOS 14.5 have the same cellular data issue. There are several people on Reddit reporting the same issue as well. All currently on essential plan. Reddit post Hopefully T-Mobile and Apple is working on a fix!?Ps. The most recent iOS 14.5.1 doesn’t fix this problem.
Hi! I just recently upgraded to the iPhone 12 from an S20 FE 5G... but I've ran into a HUGE roadblock! No matter how many sim cards we try, or phones, my phone will not activate! Any calls I try to make direct me to 611. I cannot receive calls either. Can't get texts either, or send them even through iMessage. I have absolutely no data either. Has anyone else had this issue with the iPhone 12 and gotten past it?? Tech Support isn't even sure what's going on because my sim says its active. My IMEI isn't blocked. None of that. Are there any ways to even fix this on your own? We've drawn it down to the fact that it's NOT the phone, or the sim card. Its something to do with my service. Any help with this is greatly appreciated!!
My voicemail messages are recorded correctly and the transcript is shown on my iPhone normally (Select the Phone icon, then the voicemail icon at the bottom). However, they also get sent to me as a text message (SMS). How do I stop the texting? Having the voicemail recording is sufficient - they’re normally just spam recordings anyway.
For the last week or so, all incoming numbers are displayed on caller ID as originating in Canada, but I can tell they are local USA numbers. How can I fix this?
Our family recently transferred to T-mobile. We all have iPhone 12 Max. Since transferring to T-Mobile all of our voicemails we receive are also being “deposited” into our texts.I have searched the internet, T-mobile site, and this community trying my. best to find out how to stop this from happening.Does anyone know how to stop this. It is filling up my phone storage!
The previous topic about this problem was closed with a generic “make sure your software is up to date!” message, so here’s a new one. My Series 6 watch (with the latest software) will not connect to cellular. I’m paying for it, I have reception dots, it’s worked with previous watches, but this will not connect. This is still unresolved and judging by that closed thread, a lot of people are wasting $10/mo on this. It either needs to be fixed, or we need to be refunded for the past several months of watch data.
I have been a customer for 15 years and was happy in general, but recent (Over a year ago) transaction changed my perception and I personally will be very cautious about future transactions with T-Mobile if I cannot avoid transacting.It was unprofessional at every stage:The order was not recorded properly and had call back after a week to reorder. Shipping label was not sent had to call to get it. TMO GRC sounds like a black hole as it could not be traced once there. Multiple calls and promises to get back with information results nothing and no call backs.Time goes by and at the end the associate enlightened me that it is my fault to not follow up frequently. One questioned me if I am making up as they do not have a record of sending a shipping label. If you had to transact: Keep copy of the shipping label, take screen shots of tracking, and create a folder with all the information like IMEI number, date sent, date received, etc. as you do not know what you will asked for. If you are
I used the trade-in offer for my Iphone X 64GB for the IPhone 12 Pro Max in retail, which the product was mailed to me a week after. The same day that I received the new phone, I had dropped the trade-in phone (IPhone X) to USPS. On December 2, my tracking depicted that it had arrived at the warehouse.A week later I never got the rebate I was told I would receive and I decided to call them. They said there would be an investigation in which 5 days later (December 10) I received an email that they did not have any information that they received the trade-in. I clearly did return it, so what am I supposed to do now. I am still receiving messages that I have to return the phone despite messaging the team multiple times. All their responses were to wait. This is making me go insane.
So I ordered a Blue 128GB iPhone 12 pro max on 12/05/2020 JUMP! Upgrade and it said back ordered but it also said that est. ship date is 12/07/2020-12/09/2020 but now it’s Monday 12/07/2020 and it says est. ship time 12/21/2020-12/27/2020. Is this correct? On T-Mobile’s website it still says est. ship 12/08/2020-12/10/2020 if I ordered it now. I also paid $24.99 for express shipping. When should I be recieving my device?
I have been having serious issues with Apple Watch cellular plan on T-Mobile. When my phone is on cellular, Even if I have 3 or 4 bars of reception, doesn’t matter, I cannot do anything that needs data. It just says, no internet connection. In cellular under settings it shows plan as T-Mobile, status: no connection. Interestingly, I can make calls on my watch over cellular, but no data connection. I have had discussions with different T-mobile reps, including senior technical support assistants, but no solution so far. I also talked to Apple support, they run a remote diagnostics on my watch, and I was told that nothing was wrong. I tried unpairing, deleting the watch and pairing again, removing the cellular plan and adding again, doing a network reset on my iPhone, unpairing and pairing back the DIGITS number associated with my Apple Watch. None of these worked. I can occasionally get data connection when I move far away from my neighborhood with my watch, leaving my phone home, but t
I’m not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Thanks
Hello! I have an iPhone 8 and suddenly i keep getting a msg code 2300 saying my recipient’s are unable to receive my messages. Firstly, they ARE receiving my messages normally, and i checked my profile settings on my account and the only message blocking i have active is against Spam. Anyone know how to fix this issue? I have already restarted my phone several times and this is a new thing i woke up to recently. Thanks!
My mom has been a member with T-Mobile for like 12 years now and I have nothing but good things to say abuot them, but this 360 Protection is HORRID. I sent out my cracked phone and received a replacement in the mail. Easy right??? Yeah too good to be true. A week into my new phone, the screen stopped working. It has been a full 24 hours without a phone. I called them and they say it will take 24 hours to send me a “label” which I then have to drop off at Fed Ex… and then I will have the phone shipped to me after the broken phone is processed by Fed Ex. They sent me a defective phone and I should get a new one instantly. This is ridiculous that I have to wait AT LEAST 3 days to get a phone after THEY SENT ME a defective one. In fact, I wish I just kept my old cracked phone. AT LEAST IT WORKED!!!!
My incoming calls go directly to voice mail, even though I have at least three bars of signal inside my house and I have no issues with outgoing calls.Can T-Mobile representatives help me out in this ?I tried reaching out to customer service number but the wait time is too long.Thanks,Vimal
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