iPhones, iPads, and Watches
iPad won’t work! Screen will not light up and ipad will not charge?
Just had the wife wait on the customer service line for almost 40 minutes to find out the answer to this question…Does T-Mobile have a way to have TWO numbers on ONE Device?First rep had NO clue what she was talking about. Second, manager, once she finally figured out what was being asked, first said NO. Then said yes, with an E-Sims Card, but had to be with a different carrier. Then couldn’t help my wife as she wasn’t the main on the account. So she waisted almost ONE Hour to Not have her question answered or to find out if it was possible and if it is, the process to get it set up. Please help a guy out and share if you know what the answer is and the process to for this. Thank you in advance.
As the title implies. Can I just have a phone service and not buy a data plan w an iPhone.
I recently ported an AT&T cell phone number to Sprint T-Mobile (I’m a legacy Sprint customer). However, the phone cannot receive calls. It is an iPhone XR. When calling the number, the message states that the phone number is not in service. Everything else works - outgoing calls can be made and the number/phone receives and sends texts, FaceTime works for both incoming and outgoing. We have been to the T-Mobile store and they have been on the phone with the help line. In addition, we have called the help line three times. No one can figure out the problem to be able to fix it. All of the phone’s settings are set to allow incoming calls, i.e. DND for voice is turned off. Any suggestions from anyone?
I lost a phone number of someone I need to call. I called in March 2023. Does T-mobile keep the record of all the calls I made? How can I retrieve the information?
Is there a way that I gain access old messages that were deleted off of a phone?
I’ve been trying since 5am, phone or chat, nobody can help. Since I’m JOD, web site order isn’t possible. Has anyone had any luck? Thanks! Bonnie
Every time I try to take a call or make a call the person on the other line is not able to hear me, not even if I put it on speaker.
Received email from “T-MOBILE” Sender was webmaster@soilmil.tienda it was a few question survey for an iPhone 14 pro for just the cost of shipping $4.95sorry for image quality. Moisture in camera
I received a text message from “T-Mobile” stating that they’ve received several complaints about my phone sending spam txt messages. I panicked and clicked the link. It took me to a “T-Mobile” page that was red and alarming saying that my account would be deactivated and I would incur expensive fees if it wasn’t fixed. Then took me to a chat page where they claimed to scan my phone and said the messages below came from my phone. Then said my phone has been compromised and sent me to a malware site. The messages are below.
I tried to preorder iphone 14 pro max from apple.com + tmobile finacing. When I tried to put wireless number and pin in there, it kept saying error. I already set up a pin on t-mobile account and also call 611 to change the pin again but it still shows Error. Do you know honow to solve this issue?I prefer to order from apple website since i want to keep my current plan and doesn’t need to put down payment.
I have iPhone 14 Pro Max coupled weeks ago it has the signal or calls drop frequently on T-Mobile . it hard to talk on phone to everyone. How to fix that problem please give me any ideas
Good evening, this situation happened, bought a phone, inserted a SIM card and was surprised that it was blocked on this with you, checked that it was not on the wanted list and the list of stolen items, there was no longer any connection with the owner, since I myself am from Russia, can you tell me how to unlock it now? There is no access to the number, there is a family, a phone on hand, can you see if something can be done? EMEI 353056109058573
I was promised a $1000 trade in for my iPhone 12 for an iPhone Pro Max 15 if I upgraded to the G55 Plus plan. Now as it turned out I’ll have to pay 660 over the next 24 months.. The problem is that you can hardly understand some of the foreign customer service repps. However I was assured several times that I would only pay roughly $7 more per month which come out to $107 per month with the upgrade to the newer plan. Very, very upset over being misled. The free upgrade is misleading. The play the trade in/credit game and make it confusing. Way to go T-Mobile with the trade in scam!!!!
We have 5ggoplus and if we downgrade to the 4g plan, what incentives or benefits do we loose? Other than our cost goes down $153/month.
The power connecter on my I phone is broken, so I used my last bit of battery to call 611 and find out how to talk to someone regarding my options on my computer. The rep said that I could only get help over the phone. Yes, the phone that will soon be out of power w/o any way of recharging it. She didn’t even suggest this site. So, for the last time, and I mean the LAST time, does T-mobile want my continued business or not?
Can’t receive verification code from my bank
I am getting tons of messages from someone in 676 area code. The messages have NO option to STOP. Can I, somehow, block all messages from area code 676? I can block each message individually. but the 10-digit phone number keeps changing! HELP????
I always delete texts daily. Now I need some texts conversations from January to July of last year for a legal matter. How can I go about this?
I’m from Brazil and I tried twice to purchase a Prepaid eSIM plan.I received an error 505 when I finalize the order and my debit card had successful debit with status Pending.I believe this order will be cancelled in my debit card but I’d like to know what is this error.All of my billing information are correct and I’d like to arrive in the USA with this eSIM activated.I’m using an iPhone 12 Pro Max I will appreciate any help.
Is there anyway for someone to download text messages besides screenshot??
I am having an issue where a number of 2FA verfications sent to my phone do not come through. I do not have any blocks in place and, for example, the TMobile 2FA is coming through fine. This is creating a major problem.
Why is my bill $55.00 when I have auto pay ?
My newly installed Feit Electric floodlight camera device is not pairing. The device & iPhone must both connect thru 2.4Gh channels. I don’t know how to make this happen nor do I have visibility to such details.
I’m not receiving commercial texts, such as verification codes, on my iPhone 11
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