iPhones, iPads, and Watches
Hello T-Mobile team, I live in the Democratic Republic of Congo, I have a concern I have an iPhone 14 which is blocked by the T-Mobile operator, I would like if you are able to unlock it remotely .THANKS
HELPSince October 17, I can no longer view my email on my Apple SE.What’s wrong?
I have been trying to set up my apple tv through tmobile for over a month. Every time I get to the point where a code will be texted to me, it never comes. When I request another code it says I have requested too many codes. Help!
I bought an unlocked phone off of Amazon, cause it was the cheapest. I’m currently on my mothers plan and worried that there will be more expense, and a transfer fee (my current phone the one I’m using to type on this is fully paid off.) cause I wish to transfer this phone number and stuff to the new phone when it gets here?second question, I got a Apple Watch that I’m still paying for currently I’m 17 turning 18 in June, could I transfer the Apple Watch to my own plan?
Dear T-Mobile Customer Service,I am writing to request an unlock for my device. I am currently a non-T-Mobile user and would like to use my device with a different carrier. I have verified that my phone is not locked to a different carrier and meet all eligibility requirements. Please provide me with further instructions on how to proceed with the unlocking process.Thank you for your assistance.Sincerely,[Zaheer ]35 920607 697068 0 imi of my iPhone
How do I turn off visual voice mail on an iPhone 13? I don’t want all my voice mails going to text. There was no info on the Apple support page about turning it off. Thank you.
I have iPhone 12 pro max that I got from T-Mobile on EIP. It was paid off. Recently, I accidentally damaged my iPhone 12 pro max and took it to Apple Store to fix it. Apparently, Apple doesn’t fix iPhones and just swaps them for new ones which I was totally ok with. I got a brand new iPhone locked with T-Mobile. Now I’m looking to do some travel and want my iPhone to be unlocked so I can use a local sim. For some reason, T-Mobile support doesn't want or cannot (I don’t know) unlock this iPhone that I got from Apple, stating that it is not bought from T-Mobile (even though it's a T-Mobile locked device) and it has to be unlocked by Apple. Hard reset of the phone doesn’t help. I contacted T-Mobile support like 5 times and each time the response was the same or they tell you that 48 hours required to resolve this issue and never follow up. I contacted Apple support and they escalated this case to their Engineering department. The response from Apple engineering department was that “phone
I have paid off this phone and was an existing customer. I ended up switching providers as I have moved, but wanted to give the phone to a family member. I had originally went through the self service unlock and it everything went good, but as of now the phone still says it is locked to T-Mobile, what can I do to solve this?
How much dose a plan cost if you are new just trying get your own plan pl
I have a appple phone and this last few months ive been having problems when someone sends me a picture through messages it wont show up and wont let me download it Why???? What can I do to fix this it happened after I did software update my husbands doing samething we had to move to messager
I bought a new phone that only supports eSIM. I tried to transfer the old sim card, but it gives an error and writes that the sim card does not support esim. how can i fix this?
When trying to set up for a Google Voice phone number, the message received is, “The number can’t be used to sign up for a Google Voice Number. Try verifying with another number.” What can I do?
I can’t connect to my Apple Pay unless I’m in wifi. It gives me an error that says no internet connection but I can do everything else.
Hello! Long story short, my Brother bought a couple lines and devices from T-Mobile. I took one of ‘em and pay the bills to him until he refuse to pay the bills and get me retricted… Is there any chance to me to pay off the outstanding Balance without my Brother and get it unlocked? (I’m overseas now) Tank You!
About a month ago I broke my iPhone13. I went to the TMobile store and they replaced it. The replacement phone has no motion detection. It doesn't come on when picked up nor do any of my walking apps detect any walking I do. Also, I cant turn on the Wi-Fi. I took the phone to Geek Squad and they ran a diagnostic and determined the phone is messed up internally. I was told if they fix it, I will lose stuff on my phone. My question is why cant the TMobile store where I got it from just replace the defective phone?
I am a Sprint mobile phone user, and now I cannot use the phone card of their country when I go abroad. I request to lift my network restriction, my IMEI is 35 988643 690466 7. I hope you can help me，I hope to hear from you soon
Hi,I have an AT&T eSIM on my iPhone 12 and a physical SIM inserted for an Overseas provider that uses T-Mobile network here in the USA.I need help getting the visual voicemail for the second line, or even the voicemail itself. I get the pop-up that I have a voicemail, but I don't find it anywhere.When there's a signal from T-Mobile, I can switch providers to make calls, but I can access the voicemail.Any suggestions on how to make it work?
Does the T-mobile IOS app work for other people?I’ve got an iPhone 13, running IOS 16.5.1, and the latest T-mobile IOS app, and I can’t log into the app to manage my account. First off, it won’t let me paste my password from my password manager, and when I attempt to paste the password in, the app won’t let me type it in manually, either. Sometimes, the app crashes at this point.I’ve tried deleting the app and its data, reset my phone via <Vol Up><Vol Down><Power> until it reboots, and then re-installing the app. I’ve also tried telling the app that my email address is ‘Not Me’.It’s also not making any attempt at two factor authentication!I can log into the T-mobile web site on my computer just fine.Chris
I get the above message when I try to send texts to Android phone users from my iPhone 14 Pro Max.
My iPhone SE is only 5 months old and all of a sudden is not holding a charge. To test it I charged it last night before going to bed and this morning it was at 60%. I closed all tabs etc. I have insurance on the phone but done know the process. Why isn’t it holding the charge and what is the process to fix it?
Hi guysI have magenta plan and I want to trade my iPhone XS to get a new iPhone 14 Pro.Do you know if the new iPhone will be sim locked? Or sim locked for some months?Can I switch the T-Mobile number (on esim only) with an Italian number with esim?Thank you
Soy de Perú 🇵🇪 el año pasado estuve más de un mes en NY y compré un CHIP PREPAGO para poder comunicarme, luego regresé en febrero de este año y en una tienda t-mobile me lo activaron por $15 ya que estaría solo una semana, este miércoles voy a Florida y quisiera poder activarlo ya porque llego jueves Thanksgiving que todo está cerrado.COMO PUEDO HACER PARA ACTIVARLO DE UNA VEZ desde mi país.El número no tiene actividad desde FEBRERO este año, puedo activarlo?Como puedo hacerlo de una vez, es posible?Favor su apoyo 🙏🏼
I am porting in my lines from ATT to T-Mobile. My watch seems to be a problem. It is a cellular watch with a number assigned to it. I can’t seem to get a straight answer on how to bring my own device in, what the cost would be, how porting in would work, etc. I’m missing the details on how to accomplish this. Thanks in advance!
I have just moved over from Verizon. I have a iPhone 14 Pro. All data has been transferred and same Ph# ported over. I cannot send texts successfully to Android devices. Individual or group texts that contain an Android give me the following error msg: Unable to send - Message Blocking is active. I can call/accept phone calls from the very same Android users but no texts can be exchanged.
Hello,I want to buy a T mobile SIM Card.What is it needed to buy? a pre paid or contract ?The goal is to receive SMS from abroad.i will need this asap. i will be staying at Element New York Times Square West and i need a store somewhere around that area.Please help.Thank you.
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