International texting not going through...

  • 24 September 2017
  • 5 replies
  • 379 views

I am on the simple plan, and haven’t been able to send international texts to the UK for months. I cannot figure out what is causing the problem. I am on the iPhone 6s. Does anybody know how to fix this problem?

 

Steve


5 replies

Userlevel 5

Hey there! Sorry to hear you are having troubles messing your friends across the pond 😥 Has this always been the case or did it work in the past? I only ask as there are specific featured that can be added to your account (if you chose to add them) that block stateside international services. What specific error are you getting when trying to send an SMS to your friends? Are you sending the SMS to a contact you have saved in your phone? If so, can you try entering their number manually and sending that way? Also, are your friends using iPhones?

Userlevel 5

Hey there!

Just wanted to check in and see if this was resolved, and if not, if you could please answer the questions above it would be much appreciated!

-Lauren

Userlevel 6
Badge +14

Is this still giving you trouble? Please take a look at the post Chris  wrote and give us a reply back on how things are going. Thank you!

I cannot text internationally

Sorry, this service is not available is the message it's giving back

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