Skip to main content
Solved

ipad

iPad won’t work! Screen will not light up and ipad will not charge?

5 replies

copz1998
Userlevel 5
Badge +9

@Hale_ryan what year/version is your iPad. If it's a gen 1, 2, or 3, the battery may be done. Which means it will not hold a charge and will be unresponsive without a cord. 

Does it hold a charge? When plugged in does the apple appear on the boot screen and eventually let you log in?

 

I am not a T-Mobile employee, but like helping others.
T

So I had this happen with my ipad and it turned out the power button on top was stuck in.  Once I popped it out, it worked just fine.

 

F
Rank
Userlevel 7
Badge +16

I wish I could be exact with the gen model but it is atleast 4 years old, and I don’t get any response when plugged in from the tablet itself! 

could also be the charging cord/wall adapter as well. you would think at least something would pop up on the screen to show its plugged in to charge even if the battery was bad. might not hold the charge but you would think it would at least show something.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
H
Badge

I wish I could be exact with the gen model but it is atleast 4 years old, and I don’t get any response when plugged in from the tablet itself! 

copz1998
Userlevel 5
Badge +9

OK, it sounds like the battery is dead. Did you try a hard reboot? Try the following link from Apple on rebooting your iPad.

https://support.apple.com/guide/ipad/force-restart-ipad-ipad9955c007/ipados

I hope this helps!

I am not a T-Mobile employee, but like helping others.

Reply


New badge winners

Show all badges
Terms & Conditions