iphone 7 new user

  • 5 December 2016
  • 3 replies
  • 3 views

Have a iphone 7 and messages are not going though even though it's on LTE


3 replies

Did you have an previous version of an iPhone?  If so you probably need to update your iMessage account with the new device.

Userlevel 6

Hey @sunev4u‌ - how is everything going?  Are you still having trouble with messaging on your new phone, and if so, are the problems with incoming, outgoing, or both?  Please let us know if this is resolved, we're happy to help if you still need assistance - getting new equipment should be exciting, not frustrating!

- Marissa

Userlevel 5

Just wanted to check in here to see if you were still having issues with text messaging. Let us know 😊

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