any help?
Hm, that's no good.
Have you tried a master reset with the hardware buttons? Master reset: Apple iPhone 6
-Lauren
Yes i have tried everything that you can think of! and if i press the sleep and home button the phone shuts off.
Does it allow you to do the button combo for the reset?
-Lauren
Hold down the home button and the power button until the unit shuts down. Then release them both. If the phone doesn't reboot on its own, you may have to press the power button to turn it back on. Make sure that you do not hold the home and power button while the phone restarts because you may accidentally put the unit into DFU mode which would result in losing everything on it - unless you have a program to kick it out of DFU with!
More about this:
how to fix iphone stuck on apple logo
Good luck!
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Yes, you need to put the device into recovery or DFU mode. Just search Google to do it. Then, use iTunes to restore your device. Or you can also an repair tool to fix iPhone stuck on Apple logo without data loss.
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