So recently I’ve been having problems with voicemail to where it says that I don’t have a valid voicemail I have tried to reset it and all and my phones in my wife’s phone I having the same problem no one can leave voicemails we don’t have visual voicemails and we can’t access our voicemail.
Best answer by tmo_mike_c
Okay, thanks for trying. The next step is double checking to make sure the feature is on your account. From what's happening, it might be missing. You'll wanna Community-2153 and have our Care folks look at your account features to make sure it's showing up.