I am just furious. My Iphone 11 has been broken since September. I have made hours and hours of calls to T_Mobile and Apple. I’ve gone into the store 3 times. I filed a claim but because it wasn’t dropped or put in water, I wasn’t given a new phone.
I’m finally trying to change to AT&T and T_Mobile is making it difficult to change for some reason. I’ve had to use my son’s phone for months. I recently found out that there have been calls and messages left of my broken phone, including confiramtions with doctors’ appts which got canceled.
I think trying to get this resolved for 5 months is long enough. It doesn’t seem like they care about me at ALL. Everytime I see one of their commercials, it makes me physically ill.
Has anyone else had this problem?