Phone will not open front door to building

  • 27 August 2021
  • 0 replies


I live in an apt building with a call box that allows me to remotely let visitors into the building. Visitors find my name on a directory, press call and it is supposed to ring my phone. Instead the call goes directly to my voicemail. It never rings my phone or shows as a missed call. I have an Iphone 11 Pro Max.

It looks like this is a continuing problem with Tmobile as I have seen similar posts from 4 yrs ago. I added the call number to my contacts and turned off LTE as others suggested, but it still does not work.

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