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PLEASE HELP

  • 2 April 2021
  • 1 reply
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My phone won't receive text messages I can still send them just to make calls and receive calls you don't have any ideas


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Userlevel 7
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Are your APN settings correct?  If texts are sending, they should be, but it doesn’t hurt to check.  Have you set your texting app as the default texting app?  If your texting app isn’t set as the default texting app, the app will not receive those incoming texts.  They will go to the default texting app.  

https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/byod-t-mobile-data-and-apn-settings

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