Question

some older devices not connecting

  • 10 September 2022
  • 2 replies
  • 111 views

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Hi! I have recently switched over to T-Mobile. Some older Apple devices will not join the Wi-Fi. I went through, added a new network of 2.4 and it still keeps saying unable to join. Any thoughts/suggestions would be greatly appreciated 


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Userlevel 6
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Hi! I have recently switched over to T-Mobile. Some older Apple devices will not join the Wi-Fi. I went through, added a new network of 2.4 and it still keeps saying unable to join. 

 

Sometimes you also have to lower the transmission mode or encryption to an older standard.

 

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If you have the older round gateway, go to 2.4 and change the radio frequency to n/g.  Worked for me.  If you have the newer square gateway, your older network adapters won’t get wifi.  I had to buy a USB network adapter.  I wasn’t happy about it.

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