Has anybody had success unlocking a Sprint iPhone 7 and switching to Tmobile? It's been a nightmare getting this done. Sprint and Apple assure me that the phone is unlocked, yet the phone will not recognize my Tmobile nano SIM. Is this just me?
Best answer by metro1361
Update 8/29/2017. So, after countless phone calls (between 15-20) between Sprint, Apple, and T-Mobile, I finally have 2 Sprint iPhone 7 that have been domestic carrier unlocked and functioning normally on the T-Mobile network. Yay!!!!! I'll give you 3 guesses as to whose fault it was:
1. Apple - No, of course not. Why would it be Apple's fault. They just make the phones. I did reach an uninformed, yet arrogant Senior rep who told me no Sprint phones would work on T-Mobile however. So, be careful with that guy.
2. T-Mobile - Nope. Not their fault either. They couldn't do anything until Sprint unlocked my phone.
3. Sprint you say? Well, of course it was Sprint's fault. It's so obvious why this company is by far the worst of the 4 major U.S. carriers. What a despicable process to unlock a phone. They told me 3 or 4 different times that it was unlocked, only to call Apple to confirm it was not. Customer Service reps at the initial level are robots. They take zero initiative and only escalate you to a supervisor after your blood pressure reaches 150/90. Every new phone call to Sprint requires that you start from square one. I can't honestly say if they give former customers a hard time on purpose, but I encountered dozens if not hundreds of former Sprint customers that had a similarly rotten experience. In conclusion: Sprint, never again. Happy to be with T-Mobile.