stolen item

  • 3 September 2020
  • 3 replies


Someone stole my AirPods and I was wondering are there any protection or insurance on my AirPods

3 replies

Userlevel 6
Badge +13

You could file a police report with the local police in your area.  If you still have the original box, you should have the serial number and such that could be used to identify them, if they are recovered.  If you have one of T-Mobile’s insurance plans, contacting Customer Care to verify if they would be covered and how to go about filing a claim would be the best way to get started.  

Userlevel 4
Badge +8

And if all that fails, check the credit card you used to purchase the airpods. Often you’ll find they have a purchase protection perk. I’ve used it before myself….several times! :wink:


Thank you all so much! Very much helpful