Switched to an iphone now it doesnt work

  • 26 July 2021
  • 1 reply


After having androids thru tmobile my whole life, i got an iphone 11 from tmobile. It came with a sim card, I do the same thing i do with every phone and put my sim into the iphone and i can do everything except call or text/receive calls and texts. I’ve only been sending/receiving from other iphone users. How can I get it to work like a normal phone? Do I have to unlock something? My dad is the account holder and on his it shows that i have an iphone, but when i log into my account, it says i still have the android. I’m not sure what to do. I’ve been living off of two phones. My android for calls and texts and iphone for everything else.

1 reply

Userlevel 7
Badge +13

Did you activate the sim card you put in the new iPhone?

Try putting the sim from the Android into the iPhone and see if that works.