T-mobile home internet and printing

  • 30 January 2021
  • 13 replies


Since adding T-mobile home internet, I can no longer print.  My canon pixma is wireless.  I can’t get my Macbook to connect to the printer.  The printer no longer shows up no matter what I try.  Any suggestions?  

13 replies

I tried several times to connect my Brother printer wirelessly with no success. Then I hooked up my laptop to the printer with a usb cable and printed one page. I then tried to connect wirelessly and it worked. 

For those with Canon Printers (I have an MX510 series).  Canon has new software to help configure the printer on the T-Mobile router network (Canon IJ Network Tool).  It appears that it was released in March.  You do need to plug the printer into your computer to run the set up.  I had to specify WPA2 and AES encryption to get it going but it does work.  Took me some playing around but I am now a happy camper.  Good Luck!

Ive got my laserjet and I was able to set it up today with tmob home internet latest trash can shaped modem.


All you have to do is connect the LAN cable with printer and other end to the modem.

Next set up the printer as LAN printer. Next open the IP of the printer in your browser and connect to wifi network. Now remove the LAN cable and you should be able to discover your printer on wifi network. If for some reason your printer doesn't show up wifi network then it could be encryption issue. Try changing the encryption using curl command. More on changing internal connection parameters can be found here..

I hope it is helpful for someone.

Userlevel 5
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How do I connect my HP printer to print from the Tmobile internet gateway


HP printer setup (Wi-Fi network)

How do I connect my HP printer to print from the Tmobile internet gateway

Signed in to the modem and the WIFI encryption was already set to AES.  Robooted the modem… and that solved my problem!  At least for now...

Userlevel 7
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Pretty much everything you need to know about the T-Mobile Home Internet Gateway can be found at the following link.  

Web User Interface: T-Mobile LTE Wi-Fi Gateway | T-Mobile Support

How do you log in to the modem?

Userlevel 7
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Log in to the T-Mobile Wireless modem.  It should be an option you can set under each WiFi, 2.4GHz and 5GHz.

Change your WiFi encryption to AES instead of both or auto.

How do you do that?

Userlevel 7
Badge +15

Change your WiFi encryption to AES instead of both or auto.

Still no update??? I just got my tmobile gateway, cancelled my ATT internet, now my printer wont work. Same as op canon Pixma TS3322

Userlevel 6
Badge +15

I’d try disconnecting and reconnecting your home internet then trying to connect the device. If there’s any driver’s you can uninstall/reinstall, I’d try that too.