For the past 2 months and a half, basically since I got an account with T-mobile, my T-Life app works perfectly fine except for the offers on the Tuesday deals. I have talked to etch support but they couldn't figure out what happened and I went into 3 DIFFERENT locations all for them to try and update my phone and app, but no luck. After I spoke to tech support through the T-mobile location they told me to wait for the iOS 18 update which is in 2 MONTHS!. Does anyone know how to fix this?

All it says is “ There’s a glitch in the system, we’re working on it. Please check back later.” I've been checking in for 2 months so idk where else to ask for help.