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The T-Mobile application does not work on the iPhone.

  • 3 June 2019
  • 5 replies
  • 481 views

The T-Mobile application does not work on the iPhone. On-screen message: Sorry we,re not ready for you yet. We,re working on improving your app experience. How to fix it?

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Best answer by snn555 3 June 2019, 20:28

The T-Mobile app does not work with any prepaid device or account.

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Userlevel 6

Are you prepaid or postpaid? I ask because most prepaid users see that message.

prepaid

Userlevel 6

The T-Mobile app does not work with any prepaid device or account.

Userlevel 6
Badge +14

That's correct. Currently the app isn't available for prepaid customers. You'll want to use your MyT-Mobile.com for account related concerns.

Don’t feel bad I’m post paid and still can’t access it, I’ve even escalated to the tech team and twice not gotten it fixed yet.

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