The T-Mobile application does not work on the iPhone. On-screen message: Sorry we,re not ready for you yet. We,re working on improving your app experience. How to fix it?
Best answer by snn555
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Userlevel 5
Are you prepaid or postpaid? I ask because most prepaid users see that message.
prepaid
Userlevel 5
The T-Mobile app does not work with any prepaid device or account.
Userlevel 6
+15
That's correct. Currently the app isn't available for prepaid customers. You'll want to use your MyT-Mobile.com for account related concerns.
Don’t feel bad I’m post paid and still can’t access it, I’ve even escalated to the tech team and twice not gotten it fixed yet.
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