traded in my iPhone 10 for a 13 in September 2022. Was told I would receive $400 credit. I have been back to the store where I brought it several times just to be lied to and finally they admitted an ex-employee probably lost my trade in or stole it.
Userlevel 7
+14
Have you tried contacting Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you they also are a higher tier of support.
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