We will be traveling to Ecuador and the Galapagos Islands. Will be be able to use our phones there? We will be in Quito several days and then fly to Coca.
It depends on your specific plan. Log into your account and go to: https://my.t-mobile.com/account/plan-details to determine what international features you have. Those plans that include Simple Global provide unlimited text and data at up to 256Kbps speeds in 215+ countries and destinations; and flat rate calling at .25 per minute in 215+ countries and destinations.
Ecuador is one of those countries for Magenta Max, but you can determine countries at:
https://www.t-mobile.com/cell-phone-plans/international-roaming-plans
I doubt you’ll have coverage in the Galapagos but if I’m going there I’m turning the phone off anyway
Also see:
https://www.t-mobile.com/support/coverage/international-roaming-services
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