Question

Voicemail Issue

  • 14 September 2020
  • 3 replies
  • 102 views

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I’m not able to set up my voicemail. I was never told to enter my password, just my phone number. After I put it in, it says my mailbox is invalid. How do I fix this? 


3 replies

Userlevel 7
Badge +13

Have you tried resetting the password? Use the short code in your phone’s dialer.

#PWD# (#793#) Reset voicemail password
Badge

Have you tried resetting the password? Use the short code in your phone’s dialer.

#PWD# (#793#) Reset voicemail password

I just tried this and it pulled up a gray screen. Immediately after it said my request couldn’t be completed 

Userlevel 7
Badge +13

You probably will need to call support to fix this issue.

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