I have an iPhone XS max, iOS 12.2. My voicemail transcription is no longer working. Is this happening to anyone else? Apple told me to contact t-mobile.
Best answer by tmo_amanda
Welcome to our Support Community! We're currently working with Apple on this issue. In the meantime, you can try the following steps:
- On the iPhone, open the Phone app and tap on Voicemail.
- At the top left, tap Greeting, then tap Cancel. You should now see your messages and be able to play them.