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Why is my LTE so slow?

  • 13 January 2015
  • 3 replies
  • 101 views

For the past two weeks, my internet on my iPad has been very slow. I use speed test.net to test my connection speed and I am always pulling less than 1mb download speed. I have tried restarting the iPad, airplane mode on/off, logging into my account through the settings. Nothing has worked for me. This is a daily issue, it doesn't matter at what time. Even on my Nexus 5, when I do a speed test there, I get similar results. What is up with T-Mobile. I was not having any issues, and now I can't even open up Instagram without having to wait a while for all the images to load up. Any solutions?

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Best answer by ed60 14 January 2015, 06:14

you're welcome, if your usage on both devices is so close to your data cap still you could have been throttled sometimes the way a device reads the usage doesn't match 100% the carrier's reading but if you called the customer service you can find out

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what data plans you have for both of your devices? they could have been throttled if you don't have unlimited data

‌For my phone, I have the 1 GB plan, and for my iPad I have the 5 GB plan. I have checked on both devices, and I have not gone over, so if my data is being throttled, there must be a mistake. Thanks for the reply.

you're welcome, if your usage on both devices is so close to your data cap still you could have been throttled sometimes the way a device reads the usage doesn't match 100% the carrier's reading but if you called the customer service you can find out

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