Question

Why is there no customer service on Facebook to answer questions?

  • 12 August 2022
  • 3 replies
  • 95 views
T
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Asked questions on Facebook, but no one answered me.

3 replies

syaoran
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Userlevel 7
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There is on Facebook and Twitter.  Look for T-Mobile Help or the T-Force Team to find them.

Syaoran - I am not a T-Mobile Employee but I could use a new job!
F
Rank
Userlevel 7
Badge +16

did you ask your questions on their Facebook page itself or via Facebook messenger?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
T
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Sure！

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