why-t mobile not accept iphone 5s

  • 31 January 2017
  • 3 replies

why-t mobile does not accept iPhone 5s

3 replies

Userlevel 6

Hi @joshgrey‌!  I'd love to help here - can you give me a few more details about your situation?  Did you send an iPhone 5S as a trade-in device? 

- Marissa

Userlevel 5

Hey there 😊 Did you still have any questions? We are here for you.

Userlevel 6
Badge +13

Is the phone paid off to the previous carrier?  Is this a used phone?  Is it blacklisted or registered to another owner?