Question

phone

  • 20 April 2024
  • 4 replies
  • 72 views

why you guys turn my phone off all we own is 69 dollars we have been paying the bill on 2 payment agrument so this is we need are phone cuz are kids are in school we dont have the money until may first to get it turn back on 


4 replies

i have 3 lines but some reason i see a 4th line that i dont have a phone for this number  and my bill should be reduce the number i notice was 984-300-8478, im not aware of this number..Can you please look into 

I have a XR and a 15 plus can I switch number that I have on the XR to the 15 plus and the 15 plus to the XR

Userlevel 7
Badge +14

I have a XR and a 15 plus can I switch number that I have on the XR to the 15 plus and the 15 plus to the XR

If both phones have physical Sims you just need to swap Sims.

Userlevel 7
Badge +15

US mode iPhone 15’s are dual eSIM.  Transferring an eSIM from one device to another can be a little complicated due to you wanting to potentially.  Whether you have a pSIM or eSIM in the XR just makes it complicated because you don’t want to take the chance of converting a pSIM to an eSIM and then have it overwritten by the other eSIM in a transfer and then you have the complicated mess of trying to get the eSIM from the XR to the 15.  It might be easiest to just visit your local T-Mobile store and have them do it for you.  

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