T-mobile sent me to collections 4 days after sending me a final bill

Question

I have a final bill dated July 3rd, a few days later I received a bill from a collections agency dated July 7th.

REALLY?? You took 2 months to cancel my account after constant chats, charging me for service I couldn’t even use as all my lines had been transferred to your competitor AT&T… And, I never even received the discount you promised from your marketing department.

And 4 days later you send me to Collections? I will make sure all my family and friends leave your awful company.

Could a representative please explain how this happens?

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This is basically a user to user forum with some tmobile moderation that don't have account access so you need to contact Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you. Either Facebook or Twitter is the best way.

Reply

gramps28 · Answer

This is basically a user to user forum with some tmobile moderation that don't have account access so you need to contact Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you. Either Facebook or Twitter is the best way.

Reply

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